Why Choose IMPACT

Just a few of the ways we set ourselves above the competition

We tackle the real issues that other providers ignore

Unpredictable IT budget

Get rid of hidden fees and costly on-site visits. Take control of your IT budget with a flat monthly fee.

IT providers that nickel-and-dime

When your IT repetitively breaks, it costs us time and money too. Therefore, we employ a proactive approach to monitoring and maintaining your technology.

Specialized skill sets cost a lot

With our plans, you get an entire fleet of highly skilled engineers at a significantly reduced cost.

Delivering IT services since 2006

IMPACT Technology Group was founded in 2006 by President and Owner Justin Kelley. In the early years of IMPACT, Mr. Kelley worked with local organizations, helping them leverage technology to transform their businesses. He harnessed the power of IT using his laser focus and commitment to developing strategic processes — what is now recognized as our award-winning process, stabilIT: The IMPACT Way.

Mr. Kelley’s commitment to delivering results through well-documented, proven processes stems from his extensively tenured military background. He served in the United States Marine Corps and later in the US Coast Guard branch as an Officer on Sector Delaware Bay. Mr. Kelley’s military background helped shape IMPACT’s company culture that’s rooted in excellence and extreme ownership. His experience allowed him to develop the systematic processes that have become the fabric of stabilIT: The IMPACT Way that currently drives unparalleled results for business across Maryland, Virginia, Delaware, and Washington, D.C.

Headquartered in historic Salisbury, Maryland, IMPACT Technology Group continues to serve hundreds of organizations throughout the Mid-Atlantic region with award-winning Managed IT Solutions backed by first-class services and customer care. IMPACT’s technology solutions are segmented into three areas that have the largest impact for business leaders looking to transform their organization: Managed IT Solutions, Unified Communications, and Managed Security Solutions.

Our core values

Delivering a WOW experience and going the extra mile is something we will always do for our clients, colleagues, or anyone that we meet in the community.
How you do anything is how you do everything! We believe in doing things right the first time or not at all.
We believe in personal and business growth. We strive for the optimal health of our people, as well as our clients’ networks.
Change is a necessary component for growth and improvement.
Helping others make a meaningful impact and contribution to the world is why we’re all here.
We believe in having fun in everything we do because technology can be frustrating.

Experience The IMPACT Difference

Transformative Technology

From network administration to full project management, we create, deliver, and support technology solutions that make it easier for leaders to manage their complex day-to-day business functions. Our singular focus on the business sector gives us a unique advantage to deliver outstanding solutions to our hundreds of clients.

Unrivaled Value and Service

IMPACT’s solutions are dedicated to helping local businesses better serve their customers and our community. However, our commitment goes well beyond delivering solutions that work for our business clients. It’s about consistently delivering value for our employees and new opportunities for our local community, as well.

Commitment to Excellence

Our deep industry knowledge comes from the diversity and cumulative experience of our IMPACT team, many of whom are experts in their fields and are integral parts of exceptional customer care. They understand what our clients want and need to operate more efficiently.

With knowledge and experience — paired with a proprietary IMPACT system and an earnest commitment to serve our clients — we are positioned better than anyone to anticipate and address the changing technology needs of business leaders.

Our team

The IMPACT team is dedicated to improving your business through technology

JUSTIN KELLEY

PRESIDENT & OWNER

LAURA BAILEY

CFO & CO-OWNER

KERI BOYER

VP OF SALES & MARKETING

TARA DISKIN

Service Desk Coordinator & Accounting Assistant