See what our clients say about the results they get from working with IMPACT.
IMPACT Technology Group was selected by our new business to provide a new IT installation and ongoing support. When contracting with IMPACT, a fee quote was developed based on the projected hours needed to complete the transition. For reasons totally out of Impact’s control (i.e. challenges in exiting our prior vendor), the hours involved increased by almost 50%. IMPACT chose to honor the fixed fee quote, which was going 'above and beyond'. In my experience, this is rare in today’s business world, and we are very appreciative of IMPACT’s business philosophy."
What clients are saying on social media
Andrew did a wonderful job - as always! Thanks so much!!
Impact always has very prompt response times, suggestions for improved security and functionality, staff is always friendly!
Brian was better than Matt! 😜 Brian brought a vacuum to clean up his mess, I was amazed. I've had so many people leave their mess and it's always so annoying. sometimes it's the little things!
IMPACT has been a tremendous help in getting me up and running at the Salisbury Area Chamber of Commerce. Working with a new company sometimes presents access challenges, but the team at IMPACT made the transition seamless. Matt was very quick to respond and was able to set up remote access within a very short period of time. Matt and the entire IMPACT team is extremely knowledgeable and professional, I highly recommend their services.
I have not had an experience with the company, but did with one employee, Joseph. I got a hole in my tire after coming home from the fireworks, with my 4 children in the car. Of course I don’t know how to change a tire. My sister approached Joseph in a store and asked for help. He was ordering his dinner. Joseph came and patched my tire for me!!! I asked if I could please at least replace the patch kit that he used from his car and he said no “just pay it forward.” You have no idea how much you helped us today. Joseph literally saved our night. This just shows that there are good, honest people working for this company. Thank you again for kindness, Joseph.
Andrew did a great job installing my new computer at work and getting it linked up with all the necessary equipment. He has checked in with me, both by email and when he comes into the office to see if all is well. He had to make a few changes because of a name change, and let me know the status as he went through all the steps. I couldn't be happier with the service I've received from Andrew!
Our firm has used Impact Technology for over 10 years. They have gotten us through growth spurts, small catastrophes, and just everyday issues. They are there to help me with small problems or major upgrades. It helps to have an IT company that knows your business and your software and can, therefore, understand your needs.
Excellent customer Service, Brian is very knowledgeable and pleasant. A+
Things happen fast everyday in my business. Everything with my IT has to work correctly or we have issues. Knowing that IMPACT is there to take care of any problems lets me do what I do best....run my business. They are on it quickly and get it done right. It is the best piece of mine you can have. Thanks to their whole team for all your efforts!
Andrew Guyther helped me thru some issues I had. I hope he is available if I need future assistance.
We use IMPACT for our office IT. Great group of employees to work with. Highly recommend!
I have to say that every time I speak with someone at Impact, they are knowledgeable and always courteous. The majority of the time they will fix my issue and if they are not too sure, they will always call me back to rectify. In one instance with Andrew, he was very persistent about finding a solution to my issue and he did succeed! Thank you to everyone for all that you do.
Responsive. Thanks for fixing my problem on a Sunday night.
Impact is the best!! By far the best IT company I️ have worked with! I️ work in healthcare and we rely highly on our computers and technology to work properly.. I️t is reassuring to know we have a reliable I️T company. Impact keeps everything running smoothly.. so it’s rare we even have a problem. When we do have a problem however I️t is fixed right away so our office can keep moving! All the staff at impact has been great, but Brian specifically is the best! We would be lost without Brian and the rest of the staff at impact!
Impact is always helpful and friendly; always willing to go the extra mile!
Fast friendly tech. Thanks Brian!!!!
This company is great!! Very knowledgeable and great with service