Our story
Delivering first-class service is ingrained into the very fabric of our company culture,
starting with our story of how we came to be.
A business-first approach to technology
2006
IMPACT Technology Group was Founded by Justin Kelley
2009
IMPACT Launched stabilIT platform
2014
IMPACT Launched VoIP Platform
2016
IMPACT Globally Ranked Among the Top 501 Managed Service Providers
2016
IMPACT Added Cloud Solutions to Service Offerings
2016
IMPACT Celebrated 10 Years of Service
2017
IMPACT Recognized Among the Top 100 SMB Managed Service Providers
2017
IMPACT Received MSP Mentor 501 Award
2017
IMPACT Recognized Among Top 501 Managed Service Providers in the World
2018
IMPACT Recognized Among the Top 100 SMB Managed Service Providers
2018
IMPACT Recognized Among Top 501 Managed Service Providers in the World
2019
IMPACT Launched Cybersecurity Solutions
Our company culture
To deliver on the promises that we make to our clients, our company culture should be as dependable as the solutions we provide.
Never give up
We’re not quitters — we believe in leaving no stone unturned when it comes to solving a challenge. We are a true partner to our clients — their goals become ours and we do everything to achieve them and more.
Extreme ownership
This is who we are and it’s ingrained into the fabric of our culture. This entrepreneurial spirit is what sets our people apart from others in the industry. Our desire to find, create, and develop new systematic processes to transform our clients’ businesses is how the magic happens.
Driven by excellence
While we don’t expect perfection (we happen to prefer humans over robots), we do demand excellence from every single member of our team. We have an obsession to develop the most streamlined and systematic processes to improve our clients’ businesses. It’s our job to know the details so that we can improve our clients’ experience — and it’s one we take seriously.
We take these attributes and apply them to how we service our Clients and their businesses.
We hold each of our team members to this quality of customer service, regardless of your business size or request you may have.