Delmarva's Guide To IT Support Services And Fees

What You Should Expect To Pay For IT Support For Your Small Business
(And How To Get Exactly What You Need Without Unnecessary
Extras, Hidden Fees And Bloated Contracts)

Read This Guide and You’ll Discover:

  • The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.
  • A common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.
  • Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.
  • How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.
  • 21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.s)

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My business is fast paced—so everything with my IT has to work correctly or we have major issues. Knowing that IMPACT is there to take care of any problem lets me do what I do my business. They are on it quickly and get it done right. It's the best peace of mind you can have!
Ben P.,
Business Owner
Our firm has used Impact Technology for over 10 years. They have gotten us through growth spurts, small catastrophes, and just everyday issues. They are there to help me with small problems or major upgrades. It helps to have an IT company that knows your business and your software and can, therefore, understand your needs.
Ginger W.,