About Us.

We help businesses leverage technology so that they can IMPACT lives.

The IMPACT Difference

Transformative Technology

From network administration to full project management, we create, deliver, and support technology solutions that make it easier for leaders to manage their complex day-to-day business functions. Our singular focus on the business sector gives us a unique advantage to deliver outstanding solutions to our hundreds of clients. 

Value and Service

IMPACT Technology Group solutions are dedicated to helping local businesses better serve their customers and our community. Our solutions span three concentrated solution areas: Managed IT Solutions, Managed Security Solutions, Unified Communication. 

However, our commitment goes well beyond delivering solutions that work for our business clients. It’s about consistently delivering value for our employees and new opportunities for our local community, as well. 

Committed to Excellence

Our deep industry knowledge comes from the diversity and cumulative experience of our IMPACT team—many of which are SMEs in their fields and are an integral part to delivering exception customer care. They understand what our clients want and need to operate more efficiently.

With this knowledge and experience—paired with proprietary IMPACT system,  and an earnest commitment to serve our clients—we are positioned better than anyone to anticipate and address the changing technology needs of business leaders. 

Leadership

IMPACT’s Executive Leadership is deeply rooted in challenging the status quo of the IT industry . They believe that happy employees create happy customers. They believe that investing in their local community, their employees, and their clients success is the heart of their continued success.

Our Story | IMPACT Technology Group

IMPACT Technology Group was Founded by Justin Kelley
Justin Kelley realized that local businesses deserved a trusted technology partner that understands their business challenges.
IMPACT launches stabilIT platform
IMPACT is recognized as the first Managed IT Service Provider in the region to offer truly Managed IT Services with their proprietary stabilIT platform, providing local businesses affordable and predictable IT budgets, exceptional customer services, and responsive technical resolve.
IMPACT Launches VoIP Platform
IMPACT expands core services to the region by offering competitively priced and reliable Managed VoIP for area businesses. Today, this has expanded into a full Unified Communication solution.
IMPACT Globally Ranked Among the Top 501 Managed Service Providers
IMPACT receives globally recognized MSP 501 Award by Channel Partners. This prestigious recognition is awarded to the Top 501 Managed Service Providers in the world.
IMPACT Adds Cloud Solutions to Service Offerings
IMPACT continues to innovate and adds cloud solutions to core service offerings for businesses throughout Maryland, Delaware and Virginia.
IMPACT Celebrates 10 Years of Service
IMPACT celebrates it's 10th anniversary providing award-winning Managed IT Services to businesses throughout the region.
IMPACT Recognized Among the Top 100 SMB Managed Service Providers
IMPACT is recognized by Channel Futures as among the Top 100 MSPs in the World for Small & Medium Businesses.
IMPACT Receives MSP Mentor 501 Award
IMPACT places globally in the Top 100 for Managed Service Providers with Channel Futures.
IMPACT Recognized Among Top 501 Managed Service Providers in the World
IMPACT receives MSP 501 award for second year running, gaining recognition as among the top 501 Managed Service Providers across the world.
IMPACT Recognized Among the Top 100 SMB Managed Service Providers
IMPACT is recognized for the second year running by Channel Futures as among the Top 100 MSPs in the World for Small & Medium Businesses.
IMPACT Recognized Among Top 501 Managed Service Providers in the World
IMPACT receives MSP 501 award for third year running, gaining recognition as among the top 501 Managed Service Providers across the world.
IMPACT Launched Cybersecurity Solutions
IMPACT continues to innovate and improve solution offerings for area business, launching a full suite of cybersecurity solutions to improve the security posture of area businesses.
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HOW IT ALL STARTED

Delivering IT services since 2006.

IMPACT Technology Group was founded in 2006 by President and Owner, Justin Kelley. In the early years of IMPACT, Mr. Kelley began working with local organizations that did not fully understand how leveraging technology could transform their businesses. Mr. Kelley’s laser focus and commitment to develop strategic processes that deliver good on this promise came in the form of what is now recognizes as the award-winning process, The IMPACT Way.

Justin Kelley’s commitment to delivering results through well documented, proven processes stems from his extensive tenured military background where he served in the United States Marine Corps and later in the U.S. Coast Guard branch, serving as an Officer as Sector Delaware Bay. Mr. Kelley’s military background helped shape IMPACT’s company culture that’s rooted in excellence and extreme ownership, as well as the  systematic processes that has become the fabric of stabilIT: The IMPACT Way, driving unparalleled results for business across Maryland, Virginia, Delaware, and Washington, D.C. 

Headquartered in historic Salisbury, Maryland, IMPACT Technology Group continues to serve hundreds of organizations throughout the Mid-Atlantic region with award-winning Managed IT Solutions, back with first-class services and customer care. IMPACT’s technology solutions are segmented into three areas that have the largest impact for business leaders looking to transform their organization: Managed IT Solution, Unified Communications, and Managed Security Solutions.

Our Core Values

We believe in Innovation.

We believe in making things better than they are now.

We believe in Growth.

We believe in personal and business growth because why else do it. We strive for growth in business and in life in every way.

We believe keeping things Simple.

We believe in reducing unnecessary noise so that we can always focus on the most important and critical issues at hand.

We believe in having Fun.

We believe in having fun in everything you do because technology can frustrate us all.

We believe in making an IMPACT.

We believe in making an impact (in all that you do) in business and in life. We believe in going the extra mile! We believe in helping others because that is all that really matters.

We believe in Excellence.

How you do anything is how you do everything! We believe in doing things right the first time with excellence or it’s not worth doing at all.

"We are what we repeatedly do."

—Artistotle

Our team is comprised of individuals that share our core values, philosophies, and principles. Through our stringent hiring process, we ensure that our culture for excellence is at the forefront of our service delivery to our clients.