Terms that apply to purchases from IMPACT Technology Group, and where clients find the agreements governing their services.
These apply to any purchase from IMPACT, including purchases made without a Master Services Agreement.
Quote validity, ordering, payment, card fees, returns, and warranty. These govern discrete purchases of products and non-recurring labor where no Master Services Agreement is in effect.
Vendors, carriers, and platforms relied on in delivering our services, with links to their terms.
Ongoing and managed services are governed by a Master Services Agreement and the applicable Service Addendums. Those documents, along with the Schedules and Service Catalog, are provided to clients directly and are available on request.
Current versions of the Master Services Agreement and each Service Addendum, with effective dates. Clients can request a copy of any version at any time.
If you have an agreement with IMPACT, we will provide a complete copy of any document incorporated into it, the Master Services Agreement, any Service Addendum, any Schedule, or the Service Catalog, in the version that was in effect when you signed, at no charge. This applies during your term and for two years after. Email connect@impacttg.com or contact your Account Team.